Boxpacker Korea (“we,” “our,” or “us”) is committed to protecting your privacy and providing transparency regarding the information we collect and how we use it. This Privacy Policy outlines our practices concerning the collection, use and protection of your personal information when you use our services.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
User Account Information: When you sign up for our services, we collect basic account information such as your name, email address and contact information. You may also provide additional information as needed for account verification.
Payment Information: To facilitate transactions and payments, we collect payment-related information including credit card details, PayPal information or other payment methods you choose to use.
Shipping and Receiving Information: We collect details about the items you purchase, package tracking numbers and shipping addresses for our receiving and consolidation services.
Communication: We may collect information from communications you send to us including inquiries, feedback or customer support requests.
2. How We Use Your Information
Service Provision: We use your information to provide our buying, warehousing and consolidating services which includes processing orders, managing shipments and addressing customer service inquiries.
Communication: We may use your contact information to send you service-related notifications, updates and important announcements.
Account Verification: To ensure security and compliance with legal requirements, we may use your information for identity verification and account authentication.
Improvement and Research: We may use aggregated and anonymized data for analytical and research purposes to enhance our services and user experience.
3. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These security measures include encryption, access controls, and regular security assessments.
4. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers and business partners who assist us in delivering our services, provided they agree to uphold the same level of data protection.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account, we may retain your data as necessary for our legitimate business interests or legal compliance.
6. Your Privacy Choices
You have the following rights regarding your personal information:
Access and Update: You can access and update your account information by logging into your account.
Withdrawal of Consent: You can withdraw your consent for processing personal information, which may affect your ability to use certain services.
Deletion: You can request the deletion of your account and personal information, subject to our data retention obligations.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and this Privacy Policy applies solely to information collected by us.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes either by email or through our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].
