Frequently Asked Questions

You can share product details with us, and we will make the purchase on your behalf. We will handle the entire buying process including payment and order tracking.

Our secure warehouse facilities are equipped to store your items safely. This service helps you save space, manage inventory efficiently and reduce shipping costs.

Consolidation allows you to combine multiple items into a single shipment. This can save on shipping costs, reduce environmental impact and simplify the delivery process.

We can assist with a wide range of products, but it’s best to check with us for specific product availability and any restrictions.

We can store a wide range of products in our warehouse such as consumer goods. However, we do have some restrictions on certain items, such as hazardous materials and perishables. Please contact us to check if we can store a specific item for you.

We maintain a list of prohibited items to ensure compliance with international shipping regulations and to protect our property and the property of others. This list is not exhaustive and is subject to change at any time. We recommend that you contact us if you have any questions about whether or not a particular item is prohibited.

Here is a general overview of the types of items that are prohibited: a) alcohol and beverages, b) animal and agricultural products, c) combustible and flammable materials, d) currency, e) electronic cigarettes, f) gambling and lottery materials, g) gasoline, h) government IDs and uniforms, i) hate propaganda, j) hazardous materials, k) pirated or counterfeit goods, l) pornography, m) pressurized cans, n) tactical equipment, o) tobacco, p) weapons and parts and q) batteries

If you have any questions about specific items, please submit an inquiry or contact our customer support team.

Once we receive your order, we will pick and pack the items and ship them to you using the shipping method you selected. You will receive a tracking number so that you can track the status of your shipment.

We do not have a minimum order quantity. You can order any quantity of products you need.

We offer discounts for high-volume customers and for customers who sign long-term contracts. Please contact us to learn more about our discount programs.

Yes, we provide order and inventory tracking so you can stay informed about the status of your items.

We offer various shipping methods to suit your needs. Once items are consolidated, we will arrange delivery to your specified destination.

We take data security seriously and have measures in place to protect your information. Refer to our Privacy and Data Protection policy for more details.g

Please refer to our Terms and Conditions for detailed information on order cancellations and returns.

If your order is damaged during shipping, we will work with you to file a claim with the shipping carrier. We will also work to replace or repair the damaged items as quickly as possible.

We have a dispute resolution process in place as outlined in our Terms and Conditions. We aim to resolve issues efficiently and fairly.

Please contact our customer support as soon as possible if you need to make changes to your order or delivery details.

You can reach out to our customer support team via phone, email or through our website. Visit our “Contact Us” page for specific contact information.